Publications

Cost of Quality


Creating an Open Book Organization

Compensation and Motivation



Blurred Vision Whitepaper

Presenting a clear picture of quality and cost of quality to business leaders continues to be a challenge. Many business leaders still do not associate quality with business improvement initiatives. Quality professionals must address eight myths of quality to change sentiment.

Trust Booklet


Employees, working alone or in groups, are the only way an organization can accomplish its goals. The more efficient and effective employees are, the more success the organization will enjoy.

Team Dysfunction Booklet

The fundamental reason teams have value is because they access the power of multiple perspectives; multiple ways of understanding and knowing about an issue or topic.